Established in 1989 and incorporated in 1998, Connect Telecom continues it’s tradition of providing excellent service with the latest technology to businesses across Southern California. 

Extensive technology and service experience allows the Connect Telecom team to develop a comprehensive understanding of your unique communication needs and to respond to those needs quickly and efficiently.

Connect Telecom is one of a select few interconnect companies nationwide that qualify to be a Technology Assurance Group (TAG) member. This distinction as a TAG member allows us to provide the Current Technology Assurance Program ( CTAP ) . The CTAP program extends a Five-Year Parts and Labor coverage for installed systems and equipment and allows the customer to add to there system at no additional cost after the program has been in place for two years. This provides our clients with additional investment protection, cost savings, and value, and eliminates antiquated technology as new becomes available.

Connect Telecom recognizes the critical need for a communications company that combines leading technology with top quality service and support. Our position as an industry leader is based on these principles and on our commitment to lead a rapidly changing industry. We enable each system to migrate with our customer’s changing needs, working to eliminating major upgrades and protecting your investment.

In practicing long-term communications management, we build successful business relationships. We continue to assist clients in creating competitive advantage through implementing working technology plans. These plans are continuously evaluated and revised to accommodate an ever-changing industry. We recognize the importance of building technology around people, not people around technology.

Multi-location applications are our specialty. Our unique understanding of VOIP solutions enables. Connect Telecom to institute a standardization process that many multi-location companies desire. As an industry leader, Connect Telecom has cemented lasting partnerships with all of the manufacturers we represent. We have developed strict guidelines to implement successful national account programs. Technology implementation is only successful if it works for you and achieves greater profitability.

Converging voice and data on a regional, national, and international basis facilitates your internal and external communication needs. Connect Telecom can provide an all-in-one solution, acting as a single point of contact for all your communication needs. Our enterprising structured technology enables us to provide multi-service solutions.

Connect Telecom has built a team of voice and data specialists committed to your satisfaction. Our technical staff has undergone factory training along with on-premise training and is kept current with the latest product and service innovations. Installation and training personnel maximize system performance. We work with you to achieve optimum user convenience and operational efficiency. Our goal is to provide the best mix of product, service and support that is realistically available in the marketplace.

Connect Telecom removes the guesswork from selecting a communications company and system.  Providing comprehensive information in advance enables you to make an informed decision based on an understanding of system performance, pricing, and service.  Connect Telecom has been recognized for our strategic direction and dedication to quality technology implementations.  Our goal of establishing a long-term relationship with our clients begins with the first contact between Connect Telecom and the prospective client.  Our job is to listen to customer needs and provide a consultive approach to achieve their goals. We first create an “order of operations” with the client. By evaluating the expected outcome with the client, we help them to recognize the steps they need to take to achieve that outcome, and the order in which those steps should be taken. Connect Telecom can coordinate and implement projects starting with the ordering of telephone lines and digital circuits and ending with a complete communications solution.

The Connect Telecom team takes great pride in successful project management. Our vast knowledge and experience allows us to implement solutions for a wide range of projects including simple upgrades to current telephone and client/server systems to complete voice and data solutions for start-up companies or companies that are moving/expanding.

The origins of our success in project and account management stem from our dedication to successful business relationships. Connect Telecom understands the mission-critical nature your LAN, WAN and communications hardware play in the smooth operation of your business. We provide the proper education and guidance to our clients from the beginning stages of their project. It is critical that we help our clients to understand system performance and functionality, hardware, pricing and operations from day one of the project. Our emphasis on pre-planning helps to minimize confusion before and after the day of installation.

When a project is successfully completed, we maintain a working relationship with our clients. We believe it is vital to develop a communications strategy and long-term technology plan based on company organizational structure, operations, and competitive approach. With client input, this working plan is designed to provide optimum return on voice and data systems.